Computer & Device Support
Keep donated computers running, set up new devices, and troubleshoot when things go wrong.
- Refurbishing donated equipment
- Virus removal & cleanup
- Hardware upgrades when feasible
- Device setup and configuration
We understand tight budgets, volunteer management, and donor privacy requirements. Our flexible IT support helps you focus on your mission, not technology headaches.
*during business hours for managed clients
From small volunteer-run organizations to established nonprofits with paid staff, we provide practical IT solutions that fit your reality.
We offer flexible support options—from one-time fixes to ongoing partnerships. No long-term contracts required.
Keep donated computers running, set up new devices, and troubleshoot when things go wrong.
Professional email addresses, reliable communication tools, and training for staff and volunteers.
Protect donor information and important files without breaking the budget.
Simple, effective websites and help with online donation platforms.
Help with databases, spreadsheets, and simple CRM systems to track your community.
Technical assistance for grant applications and compliance requirements.
We believe every non-profit deserves good IT support, regardless of budget size.
What's Included in Ongoing Support:
Monthly check-ins, remote support, security monitoring, backup verification, and included support time. We'll discuss pricing that works for your budget during your free consultation.
These are the actual IT issues we help non-profits solve every day.
We help optimize what you have, recommend cost-effective upgrades, and can refurbish donated equipment to extend its life.
Emergency cleanup, data recovery when possible, and preventive measures to avoid future incidents. We work within your budget for security improvements.
Simple, effective website updates and fixes. We focus on functionality over flashy design—what matters is that it works and serves your mission.
Set up secure, simple donation systems that work with your existing website and accounting systems. Training included.
Donor databases, volunteer records, program data—we help organize and protect what you have, then set up systems to keep it that way.
Real examples from organizations in our community (names changed for privacy).
Donor database was in multiple spreadsheets, making tax receipts a nightmare. Old computer kept crashing during adoption events.
Consolidated data into Google Sheets with proper backup, refurbished donated laptop for events. Set up simple but effective systems.
Ransomware attack encrypted files, no working backups. Lost client records and grant applications.
Data recovery (partial), cloud backup system setup, basic security training. Ongoing monthly support to prevent recurrence.
We're not a magic fix. Some problems take time to solve properly, especially with limited budgets.
We prioritize. We'll help you figure out what needs fixing first and what can wait.
We're honest about costs. We'll tell you upfront what things cost and help you find the most cost-effective solutions.
We teach as we go. Our goal is to make you more self-sufficient, not dependent on us for every little thing.
Let's start with a free conversation about what's actually going wrong and what we can do to help within your budget.
Free initial consultation • No obligation • No pushy sales pitch