Manufacturing
OT Segmentation & CMMC Prep
Discrete manufacturer (300 employees)
- Challenge: Flat OT network, vendor remote access, rising audit pressure.
- Solution: ISA/IEC 62443 zoning, OT DMZ, MFA for vendors, SIEM/XDR rules tuned for PLC/HMI traffic.
- Results: 62% incident reduction, 0 production-impacting changes during rollout, CMMC L2 self-assessment completed.
Services: OT/ICS Security, SIEM/XDR, Compliance
Timeframe: 14 weeks
“They hardened our lines without stopping them.” — Ops Director
Construction
Field Connectivity & Cloud Filework
General contractor (150 staff, 12 active jobsites)
- Challenge: Unreliable jobsite internet, version conflicts on drawings.
- Solution: Jobsite LTE/5G bundles, SD-WAN prioritization, cloud DMS with offline sync & permissions.
- Results: 35% faster plan access, RFIs down 24%, help desk tickets down 41%.
Services: SD-WAN, Cloud, MDM
Timeframe: 8 weeks
“Our supers finally have drawings that match.” — Project Executive
Municipality
Ransomware Readiness & Backup Modernization
City government (8 departments)
- Challenge: Legacy backups, shared admin accounts, audit findings.
- Solution: Immutable backups, PAM, MFA everywhere, phishing simulations.
- Results: Recovery time cut from days to 2 hours, phishing click-rate down to 3%.
Services: BCDR, IAM/PAM, Sec Awareness
Timeframe: 10 weeks
“We finally sleep at night.” — IT Coordinator
Financial Services
SOC 2 Controls & Endpoint Hardening
Regional lender (multi-branch)
- Challenge: Mixed Windows builds, audit gaps, vendor due diligence.
- Solution: Baseline images, EDR rollout, logging, evidence library mapped to SOC 2.
- Results: Audit issues closed, endpoint incidents down 48%, onboarding time cut 30%.
Services: EDR/XDR, MDM, Audit Readiness
Timeframe: 12 weeks
“Clean exam — that’s the win.” — Compliance Officer
Healthcare
HIPAA-Aligned Cloud Migration
Outpatient clinic network
- Challenge: Aging servers, ePHI sprawl, unreliable VPN for telehealth.
- Solution: Encrypted cloud file platform, SSO/MFA, DLP, modern VPN alternative.
- Results: Ticket volume down 38%, telehealth uptime at 99.95%, faster chart retrieval.
Services: Cloud, SSO/MFA, DLP
Timeframe: 9 weeks
“Providers stopped fighting the tech.” — Practice Manager
Utility
SCADA Network Hardening
Water & sewer district
- Challenge: Flat network, unmanaged remote sites, modem exposure.
- Solution: Site-to-site VPN, jump hosts, read-only historian to IT, alerting on abnormal protocols.
- Results: Remote site incidents down 67%, telemetry reliability improved.
Services: Network, VPN, Monitoring
Timeframe: 7 weeks
“Finally, visibility at the edges.” — Operations Supervisor
Logistics
Warehouse Wi-Fi & Scanner Reliability
3PL fulfillment center (500k sq ft)
- Challenge: Dropouts in racking aisles; mis-picks from dead zones.
- Solution: RF survey, directional APs, fast roaming, QoS for telnet/RDP sessions.
- Results: Mis-picks down 22%, scanner timeouts eliminated, throughput up.
Services: Wi-Fi Design, QoS, MDM
Timeframe: 6 weeks
“Pick paths just flow now.” — Warehouse Manager
Education
Endpoint Security & Ransomware Recovery
K–12 district (2,400 endpoints)
- Challenge: Legacy AV, lateral movement from labs, limited staff.
- Solution: EDR with isolation, least-privilege, immutable backups, phishing training.
- Results: Mean time to contain < 15 min, restore validation monthly.
Services: EDR, IAM, BCDR
Timeframe: 8 weeks
“Containment is a button now.” — Tech Director
Professional Services
Secure Client Data Rooms
Consultancy (multi-office)
- Challenge: Client NDA requirements; ad-hoc file sharing.
- Solution: SSO-gated data rooms, expiry links, watermarking, DLP policies.
- Results: Client onboarding in < 24h, audit evidence always current.
Services: Cloud, SSO, DLP
Timeframe: 4 weeks
“Audits stopped being fire drills.” — Managing Partner
Construction
Local Network Stabilization & Vendor Transition
Smoky Top Construction (regional GC)
- Challenge: Poor communication from the previous IT vendor, recurring tickets for the same
issues, and a major connectivity failure during initial setup. The prior system and processes were more cumbersome
than helpful.
- Solution: Hands-on LAN remediation: physical layer audit and cable re-termination; replacement
of failing switches/UPS; loop detection and STP fixes; DHCP/DNS cleanup and scope standardization; double-NAT
removal; firewall rule hygiene; switch port labeling and documentation; Wi-Fi channel/power tuning and AP
repositioning; simple, documented runbooks and a single help desk with SLAs.
- Results: Stable, predictable connectivity on the office network; elimination of “same-issue”
repeats; faster day-to-day file access and fewer support interruptions for supervisors and staff.
Services: LAN Networking, Wi-Fi, Cabling/UPS, Firewall, DHCP/DNS, Help Desk
Timeframe: 2-week stabilization + ongoing MSP
“Working with Byte Tek Solutions has been a great experience. They are easy to work with, responsive, and
proactive in making sure everything runs smoothly. James is personable and professional, and we’ve been very happy
with the results.” — Smoky Top Construction