We don't just support your IT — we ARE your IT department. Our managed services provide proactive monitoring, security, maintenance, and strategic guidance to keep your business running smoothly and securely.
If you can answer a few questions below, we can usually provide a same-day estimate or schedule a quick assessment.
How many users need support and how many workstations/laptops are in use? This helps us size support coverage and endpoint security.
Do you have on-prem servers, cloud servers, or hosted apps (QuickBooks, ERP, EMR, etc.)? We’ll account for monitoring, patching, and availability.
Are you using Microsoft 365 or Google Workspace? We can include MFA, mail protection, tenant hardening, and access policies.
Do you currently have backups? What’s your acceptable downtime (RTO) and data loss window (RPO)? We design backup + recovery around your risk tolerance.
Any requirements like HIPAA, PCI, NIST, cyber insurance controls, or vendor mandates? We tailor hardening and reporting accordingly.
Where are you located and how often do you need on-site support? We support Knoxville and surrounding East Tennessee businesses.
Our managed IT services cover every aspect of your technology infrastructure, from proactive monitoring to strategic planning. We provide enterprise-level solutions tailored for businesses of all sizes.
We monitor routers, firewalls, switches, Wi-Fi, servers, endpoints, and key services around the clock. When something degrades, we respond before it becomes downtime.
Security is built into managed services: we harden systems, reduce exposure, and respond quickly to suspicious behavior—without drowning you in noise.
We plan migrations carefully to reduce disruption and improve reliability—whether it’s Microsoft 365, file shares, identity, or hybrid infrastructure.
We design backups for recovery and verify restore paths so you can survive ransomware, accidental deletion, and hardware failure.
We keep servers patched, stable, and monitored so your team can work without interruptions—plus we plan upgrades before failures happen.
Fast support when users need it—plus proactive fixes that reduce the number of tickets in the first place.
Quick answers to help you decide if managed services are the right fit and what we need to quote it accurately.
Monitoring, patching, endpoint security, support, backups (as scoped), documentation, and ongoing improvements. We tailor the stack to your environment and risk tolerance.
Yes. If you have internal IT, we can handle monitoring, cybersecurity, escalations, projects, or overflow help desk while your team maintains daily operations.
Pricing is usually based on user/device count, server count, security requirements, and backup/recovery needs. We’ll recommend options so you can choose the coverage level that fits.
Often within days. Onboarding typically includes an environment assessment, agent deployment, security baselines, and documentation so support is effective immediately.
Tell us your user count, device count, and what you’re trying to improve (security, uptime, support, compliance). We’ll recommend the best-fit plan and provide a clear quote.